Business Analyst

Job description

About XWP

XWP has collaborated on some of the most ambitious and successful WordPress projects and partnered with the likes of Google, News Corp, and Penske Media Corporation (PMC) to bring richer technologies and delightful user experiences to the open web.

Our team of 100+ experts (from 30+ countries and 6 continents) enjoys challenging work, service-focused and collaborative teammates, and many opportunities to grow and learn. We’re a fully remote team that prizes flexibility, autonomy, and trust in the workplace, making a rewarding career accessible wherever you are and whatever stage of life you’re in. We have a passion and enthusiasm for what we do and a sincere care for each other and our clients.

Position Summary

The Business Analyst is responsible for managing the project's backlog and roadmap with iterative delivery in mind. The Business Analyst bridges the gap between stakeholders and a project team by championing a shared product vision, often with the goal to maximize the value of the product the engineering team is building.

This job is based in Sydney Australia (2000) however as we are a 100% remote working team location within Australia is flexible.

Who you are

  • Highly organized, motivated, and execution-oriented

  • Self-starter comfortable working in a highly technical environment

  • Demonstrated ability for continuous learning, creativity, and problem solving

  • Ability to work effectively and dependably in a remote work environment.

What You’ve Done

  • Minimum 2 years as a Business Analyst at the enterprise level

  • Proven effectiveness engaging with remote, distributed teams

  • Substantive experience with agile methodologies (e.g. Scrum, Kanban)

  • Experience delivering successful products and great client experiences

  • Servant-leadership approach to team members and clients

  • Familiarity working on high-scale WordPress installs and platforms like VIP

  • Relevant tertiary qualification (Desired)


  • Demonstrated skills in product development with teams up to 10 people

  • Scrum training and certifications (e.g. CSPO or PSPO)

  • Experience administering projects in Github and Atlassian’s Jira

  • Background as a developer/software engineer

  • Background in user experience and user interface design

  • An understanding of the WordPress community and recent developments in WordPress

  • Interest in participating in and passion for giving back to the WordPress community

Job requirements

What you'll do here

  • Clearly translate all business requirements and user needs into epics, user stories and acceptance criteria

  • Lead backlog development, maintenance, and prioritization

  • Understand the SOW and all deliverables

  • Interface directly with clients and stakeholders

  • Advocate for priorities in Sprints

  • Answer questions pertaining to priorities and product definition, as they arise

  • Ensure tickets are groomed and ready ahead of Sprint Planning

  • Facilitate Backlog Grooming meetings

  • Be the voice of the customer and users

  • Follow Agile SCRUM methodologies

What Success Looks Like 

  • Did the project/product achieve the deliverables set forth by the Client?

  • Were tickets adequately described?
    • Were user stories created?

    • Was acceptance criteria added?

  • Did the development team feel they had details needed to execute on tickets at the onset of each sprint?

  • Were development team questions answered in a timely manner?

Payscale & Benefits

  • Trust and support from your colleagues (we look out for each other and work together towards our shared goals and vision)

  • The rewards of a highly collaborative culture (we’re a team, not a working group)

  • Remote work done right! High levels of schedule flexibility, time to invest in family, caregiving, and interests outside of work

  • The chance to play an important part in helping XWP achieve its full potential and make a meaningful difference for our team members and the open web

  • A starting pay range between AUD $100,000-$120,000

  • Unleash+ allowance of $2,500 per year to enrich your life

XWP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Are you intrigued?

Apply now (link below) and tell us about yourself, what this role will mean to you, and why you are who we want to work with.

If you are not the one we are looking for, please share this with anyone you know who might be!

Please note that for this position, applicants must reside in, and have the valid legal right to work in Australia.